Guarantee

Unrivaled Plumbing, Gas, and HVAC Services

We take care of over 5,000 businesses and homes in the Greater Saint John area

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Services

Versatile and experienced

From pipe repairs and drain cleaning to boiler installations and water heater maintenance, our expert team ensures top-notch service for all your plumbing and heating needs.

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Projects

Renovating or building?

We have you covered. From bathroom renovations to large scale development. Plus, with a dedicated estimator on board, we aim to provide prompt and accurate quotes within 24 hours of a site visit.

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Reliability

You can count on us

5,000 customers, 30 years in business, 95% employee retention rate, <1% call-back rate, 14,000 calls a year

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Memberships

Put us in the driver’s seat

We offer maintenance plans that include routine inspections and cataloging of your plumbing and heating equipment. This helps us identify problems before they happen.

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Financing

Don't let budget hold you back

Explore our simple and fast financing options for all project sizes. There are also equipment rental options.

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Our Specializations

Maintenance

Our team of professionals is committed to resolving your heating, cooling and plumbing issues swiftly and efficiently. The majority of our technicians have their Red Seal Plumbing, Red Seal HVAC or Gas Technician licenses.

Emergency Service

Trust us to keep your systems running smoothly 24/7, year round. We have a dedicated dispatch team that is live 24 hours a day. We aim to resolve urgent issues same day so that you always have reliable water and heat.

Installations

Transform your space with our expert installation and renovation services. From cozy bathroom makeovers to large-scale condo buildings. We have a dedicated estimator on staff who coordinates with suppliers, engineers, and other contractors as needed.

5,000
customers
30
years in business
95%
employee retention rate
1%
less than 1% callback rate
14,000
service calls a year

About Us

Meet our trailblazing team, handpicked for ingenuity and zeal. We've woven a fabric of go-getters who turn plumbing and heating challenges into seamless solutions for you.

Our journey is steered by a visionary compass, crafting better lives for our team and customers. Anchored in analytics, we continually evolve. Metrics and performance indicators are embedded all throughout the company, especially in the way we engage with you.

With us, anticipate more than service. Safety, customer empathy, unrelenting excellence, and camaraderie are our DNA. The peak performance of your home or business is our pride

Responsive

We respond to all inquiries within the same business day
We arrive on time for 98% of our appointments
95% of issues are resolved on the first visit
24/7 365 availability, several techs on call all the time

Reliable

Plumbing & heating expertise from across the country
Over 99% of our jobs are completed without any callbacks
100% of our technician reviews are 5 stars
95% employee retention rate

Convenient

Dedicated estimator and dispatch team
97% of quotes are delivered within 24 hours of site visit
100% of site visits happen within the same week of inquiry
90% of projects are eligible for financing

Projects

New Builds

Renovations

Residential Kitchen

Your home deserves the best, and that's what we deliver with our residential kitchen plumbing and heating services. Our seasoned team can install a wide range of essential plumbing and heating elements in your kitchen, including sinks, faucets, garbage disposals, dishwashers, water lines, water filters, ice maker lines, gas stoves, under-sink water heaters, and radiant floor heating systems, ensuring your kitchen is fully equipped for comfort and functionality.

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Residential Bathroom

Your bathroom should be a haven of tranquility, and we aim to make it so with our premier residential plumbing and heating services. Our highly skilled technicians can install a variety of vital plumbing and heating fixtures in your bathroom, including toilets, sinks, faucets, showers, bathtubs, bidets, towel warmers, underfloor heating systems, and hot water tanks, each one contributing to your bathroom's optimal functionality and your utmost comfort.

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Commercial Kitchen

Elevate your commercial kitchen operations with our expert plumbing and heating services. Our proficient team is capable of installing a comprehensive array of commercial-grade plumbing and heating fixtures, from industrial sinks, pre-rinse faucets, grease traps, commercial dishwashers, to gas ranges, steam tables, and boiler-based heating systems. We ensure that your commercial kitchen is well-equipped for superior performance, maintaining the highest standards of efficiency and safety.

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Commercial Bathroom

Redefine your commercial bathroom experience with our specialized plumbing and heating services. Our highly-trained team can install a variety of robust equipment, including commercial toilets, urinals, automated faucets, touchless soap dispensers, high-volume water heaters, and efficient hand dryers. We strive to provide your commercial bathroom with top-notch functionality, prioritizing hygiene, convenience, and energy efficiency.

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Boiler Conversion or Install

Our boiler services cater to both residential and commercial needs. Our skilled technicians install an array of boilers, from home units to large-scale commercial systems. You may even qualify for incentives that offset costs. We prioritize safety, efficiency, and longevity, assuring your heating system consistently delivers warmth regardless of your requirements.

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Heating Re-zoning

Transform your home's heating efficiency with our hot water radiator re-zoning services. Our adept technicians can customize the distribution of heat across different areas in your house, improving comfort and energy efficiency. By effectively managing temperature in each zone with wireless thermostats, you can enjoy tailored warmth, potentially save on energy bills, and extend the lifespan of your heating system.

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Accreditations

Unique Services

Water Treatment

Looking for cleaner water? We work with all types of water treatment devices and can recommend systems if you’re looking for one for your home or your business.

Financing

We provide financing options on all projects, no matter the size or type. The application process is simple and fast. With competitive rates and flexible terms, we give you peace of mind throughout the duration of your project.

Full Building Inspections

Interested in an annual review of your plumbing or heating equipment? Our team offers routine inspections where we can identify improvement opportunities or preventative maintenance. We send you a full report of our findings.

Back-flow Testing

All commercial buildings require annual back-flow inspections. We can inspect and certify your equipment so you stay compliant. We also catalogue your equipment details in case you need to replace parts.

Sewer Camera Inspection

Need to inspect an underground pipe without digging? Our camera can go up to 250 feet and we provide you with the recording through our online portal.

We’re Hiring Great People

HVAC Installer and Technician

Education: Licensed Refrigeration and Air Conditioning Technician
Experience: HVAC: 5 years (required)
Residential and commercial experience is an asset
Knowledge of building codes, safety regulations and safety practices is an asset
Ability to read and follow blueprints and rough drawings is considered an asset
Familiarity with common HVAC systems. Central systems is an asset
Experience installing, inspection, maintaining and repairing ventilation and air conditioning systems and equipment
Experience cleaning, diagnosing, adjusting, upgrading, and repairing systems, and performing warranty services
Familiarity with and experience with HVAC controls and controls systems is an asset

Fuels Tech

Education: G2 Gas License
Experience: Heating systems: 5 years (required)
Responsible: Self assured and hand working, ability to work independently with results
Residential and commercial service and maintenance experience is an asset
Knowledge of building codes, safety regulations and safety practices is an asset
Familiarity with common energy sources: Natural Gas, Propane, Electric
Familiarity with common heating systems: boilers, furances, air handler units, in-floor, and peripheral components such as radiators, venting, pumps, and thermostats

Service Plumber

Education: Licensed plumber or Apprentice
Experience: The more the better
Responsible: Self assured and hand working, ability to work independently with results
Residential and commercial service and maintenance experience is an asset
Knowledge of building codes, safety regulations and safety practices is an asset
Ability to read and follow blueprints and rough  drawings is considered an asset.
Familiarity with PVC, CPVC, PEX, Cast iron and copper
Familiarity with Hydronic Heating Systems
Familiarity with with Domestic Water, Sewage and Sump Pumps

What's in it for You?

A great work environment: Everyone here knows what they're doing and gives their best everyday. When things go sideways we look for ways to help and don't waste time placing blame. No jerks. No loafers. No yelling.
Compensation: We pay well because we have great people who do great work. Applicants aligned with this mantra can expect the same. We provide full benefits, vacation, and training.
Balance: We know our customers are going to have emergencies outside of the work week and we are there to support them. We balance the impact to our team's lives by maintaining a large on-call team so team members are only on call once every 5-10 weeks.
Tools: We got'em. If you need something, you will have it. If you think we should be trying something new, let's talk about how we could try it out. We love learning and getting better.
Growth: Iron sharpens iron. If you are hungry to learn, we will provide lots of mentorship and training to develop your skills.
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Your Questions Answered

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Our Talented Crew

Eduard Norton

Project Planing

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Maria Chianti

SAles Manager

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Thomas Roden

Senior engineer

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