Guarantee

Unrivaled Plumbing, Gas, and HVAC Services

We take care of over 7,000 businesses and homes in the Greater Saint John area

Formerly

Services

Versatile and experienced

From pipe repairs and drain cleaning to boiler installations and water heater maintenance, our expert team ensures top-notch service for all your plumbing and heating needs.

Learn More

Formerly

Projects

Renovating or building?

We have you covered. From bathroom renovations to large-scale development. Plus, with a dedicated estimator on board, we aim to provide prompt and accurate quotes within 24 hours of a site visit.

Learn more

Formerly

Reliability

You can count on us

7,000+ customers, 35 years in business, 95% employee retention rate, <1% call-back rate, 14,000 calls a year

Schedule Now

Formerly

Memberships

Put us in the driver’s seat

We offer maintenance plans that include routine inspections and cataloging of your plumbing and heating equipment. This helps us identify problems before they happen.

Learn more

Formerly

Financing

Don't let budget hold you back

Explore our simple and fast financing options for all project sizes. There are also equipment rental options.

Learn more

Formerly

Our Specializations

Matrix Mechanical technician servicing a water heater

Maintenance

Our team of professionals is committed to resolving your heating, cooling and plumbing issues swiftly and efficiently. The majority of our technicians have their Red Seal Plumbing, Red Seal HVAC or Gas Technician licenses.

Water main excavation and pipe flushing by Matrix Mechanical

Emergency Service

Trust us to keep your systems running smoothly 24/7, year-round. We have a dedicated dispatch team that is live 24 hours a day. We aim to resolve urgent issues same day so that you always have reliable water and heat.

Reviewing plumbing project blueprints with hard hats and tools

Installations

Transform your space with our expert installation and renovation services. From cozy bathroom makeovers to large-scale condo buildings. We have a dedicated estimator on staff who coordinates with suppliers, engineers, and other contractors as needed.

7,000+

customers

years in business

95%

employee retention rate

less than 1% callback rate

14,000

service calls a year

About Us

Meet our trailblazing team, handpicked for ingenuity and zeal. We've woven a fabric of go-getters who turn plumbing and heating challenges into seamless solutions for you.

Our journey is steered by a visionary compass, crafting better lives for our team and customers. Anchored in analytics, we continually evolve. Metrics and performance indicators are embedded all throughout the company, especially in the way we engage with you.

With us, anticipate more than service. Safety, customer empathy, unrelenting excellence, and camaraderie are our DNA. The peak performance of your home or business is our pride

Responsive

We respond to all inquiries within the same business day

We arrive on time for 98% of our appointments

95% of issues are resolved on the first visit

24/7 365 availability, several techs on call all the time

Reliable

Plumbing & heating expertise from across the country

Over 99% of our jobs are completed without any callbacks

4.9-star Google rating across 560+ customer reviews

95% employee retention rate

Convenient

Dedicated estimator and dispatch team

97% of quotes are delivered within 24 hours of site visit

Site visits are typically booked within the same week of inquiry

90% of projects are eligible for financing

Statistics based on Matrix Mechanical service records.

Services

Electrical

Our licensed electricians handle residential and light commercial electrical work in-house, from panel upgrades and troubleshooting to new wiring and fixture installs. As part of our plumbing, gas, and HVAC team, every job is handled by one company, with no subcontractors.

Gas — gas service from Matrix Mechanical

Gas

Whether you need a new heating system for your home or commercial space, our skilled technicians can handle the installation with precision and expertise. We assess your requirements, recommend the most suitable heating system, and ensure a seamless installation process.

HVAC

Our HVAC technicians are experts in handling repairs and installations of all scales. Their abilities range from fixing malfunctioning AC units, repairing or replacing central units, or installing new HVAC systems, we will get the job done in a timely and high quality manner

Plumbing

Our experienced plumbers are proficient in handling repairs and installations of all scales. Whether it's fixing leaky pipes, repairing or replacing faucets, toilets, or water heaters, or installing new plumbing systems, we have the knowledge and skills to get the job done efficiently.

Projects

New Builds

Wellington

Our team skillfully completed a full-scale plumbing installation at The Wellington, an inclusive housing community embracing diversity. Incorporating energy-efficient solutions, our work supports the community’s commitment to sustainability while fostering relationships among residents. Discover how our expertise contributed to creating a safe and vibrant neighborhood.

Technology Drive

Beyond the installation phase, we provide ongoing maintenance and support for plumbing and heating systems in new build projects. Our team offers regular inspections, preventative maintenance, and prompt repairs to ensure the long-term performance and reliability of your systems.

Irving Field House

One of the largest field house facilities in Atlantic Canada, Irving Oil Field House is operated by the YMCA. This incredible complex is over 100,000 square feet and features two indoor turf fields, a 200 meter indoor track, a fitness center with change rooms, and child-care center. Offering a world-class experience for members and events that are a huge boost to the local economy, the Irving Oil Field House is a unique asset to the community.

View all

Renovations

Residential Kitchen

Your home deserves the best, and that's what we deliver with our residential kitchen plumbing and heating services. Our seasoned team can install a wide range of essential plumbing and heating elements in your kitchen, including sinks, faucets, garbage disposals, dishwashers, water lines, water filters, ice maker lines, gas stoves, under-sink water heaters, and radiant floor heating systems, ensuring your kitchen is fully equipped for comfort and functionality.

Residential Bathroom

Your bathroom should be a haven of tranquility, and we aim to make it so with our premier residential plumbing and heating services. Our highly skilled technicians can install a variety of vital plumbing and heating fixtures in your bathroom, including toilets, sinks, faucets, showers, bathtubs, bidets, towel warmers, underfloor heating systems, and hot water tanks, each one contributing to your bathroom's optimal functionality and your utmost comfort.

Commercial Kitchen

Elevate your commercial kitchen operations with our expert plumbing and heating services. Our proficient team is capable of installing a comprehensive array of commercial-grade plumbing and heating fixtures, from industrial sinks, pre-rinse faucets, grease traps, commercial dishwashers, to gas ranges, steam tables, and boiler-based heating systems. We ensure that your commercial kitchen is well-equipped for superior performance, maintaining the highest standards of efficiency and safety.

Commercial Bathroom

Redefine your commercial bathroom experience with our specialized plumbing and heating services. Our highly-trained team can install a variety of robust equipment, including commercial toilets, urinals, automated faucets, touchless soap dispensers, high-volume water heaters, and efficient hand dryers. We strive to provide your commercial bathroom with top-notch functionality, prioritizing hygiene, convenience, and energy efficiency.

Boiler Conversion or Install

Our boiler services cater to both residential and commercial needs. Our skilled technicians install an array of boilers, from home units to large-scale commercial systems. You may even qualify for incentives that offset costs. We prioritize safety, efficiency, and longevity, assuring your heating system consistently delivers warmth regardless of your requirements.

Heating Re-zoning

Transform your home's heating efficiency with our hot water radiator re-zoning services. Our adept technicians can customize the distribution of heat across different areas in your house, improving comfort and energy efficiency. By effectively managing temperature in each zone with wireless thermostats, you can enjoy tailored warmth, potentially save on energy bills, and extend the lifespan of your heating system.

View all

Accreditations

What Our Customers Say

Unique Services

Water Treatment

Looking for cleaner water? We work with all types of water treatment devices and can recommend systems if you’re looking for one for your home or your business.

Financing

We provide financing options on all projects, no matter the size or type. The application process is simple and fast. With competitive rates and flexible terms, we give you peace of mind throughout the duration of your project.

Full Building Inspections

Interested in an annual review of your plumbing or heating equipment? Our team offers routine inspections where we can identify improvement opportunities or preventative maintenance. We send you a full report of our findings.

Back-flow Testing

All commercial buildings require annual back-flow inspections. We can inspect and certify your equipment so you stay compliant. We also catalogue your equipment details in case you need to replace parts.

Sewer Camera Inspection

Need to inspect an underground pipe without digging? Our camera can go up to 250 feet and we provide you with the recording through our online portal.

We’re Hiring Great People

What's in it for You?

A great work environment: Everyone here knows what they're doing and gives their best every day. When things go sideways we look for ways to help and don't waste time placing blame. No jerks. No loafers. No yelling.

Compensation: We pay well because we have great people who do great work. Applicants aligned with this mantra can expect the same. We provide full benefits, vacation, and training.

Balance: We know our customers are going to have emergencies outside of the work week and we are there to support them. We balance the impact to our team's lives by maintaining a large on-call team so team members are only on call once every 5-10 weeks.

Tools: We have them. If you need something, you will have it. If you think we should be trying something new, let's talk about how we could try it out. We love learning and getting better.

Growth: Iron sharpens iron. If you are hungry to learn, we will provide lots of mentorship and training to develop your skills.

Don't see your trade? Email careers@matrixmechanical.ca.

Your Questions Answered

What services does Matrix Mechanical offer?

We handle plumbing, gas, HVAC, and electrical work — all in-house, with no subcontractors — for both homes and businesses. From a leaky faucet or heat-pump tune-up to a full commercial mechanical install, one team covers the whole job.

What areas do you serve?

We serve Greater Saint John, New Brunswick and the surrounding communities. Not sure if you’re in our area? Give us a call at (506) 696-7000 and we’ll let you know.

Do you offer emergency or after-hours service?

Yes — we offer 24/7 emergency service, with technicians on call around the clock. If you have a no-heat, no-water, or gas emergency, call (506) 696-7000 any time.

Are you licensed?

Yes. Matrix Mechanical holds a New Brunswick gas contractor licence (#49303) and electrical contractor licensing, and our plumbing, gas, and HVAC teams include Red Seal tradespeople.

Do you offer financing?

Yes. We offer flexible financing through Financeit, and most projects qualify. You can apply online in just a few minutes — see our Financing page or ask us for the link.

How do I book, and how soon can you come out?

Book online with the Schedule button at the top of the page, or call (506) 696-7000. We respond to inquiries the same business day, and site visits are typically booked within the same week.